Ordering & Delivery
Placing your order
Your order can be placed in a number of ways, through our online webstore, calling us on 02 9428 3836 or email us your order to firstname.lastname@example.org
You may pay by paypal or credit card
Delivery within Australia
We use Australia Post or Courier for all our standard and express deliveries. Please allow for 2-7 working days for standard and 1-4 days for express with the exception of remote areas.
If you require a signature on delivery, please contact us directly. A charge of $2.95 on top of normal shipping rate applies
We also offer a courier service if preferred and also for larger or heavier items (over 20kgs). Please contact us directly.
All orders placed, will be dispatched within 1-3 business days, with the exception of public holidays.
We charge a flat rate of $9.95 Australia wide on all orders over 500g and under 5kgs, with the exception of remote areas
Any orders over $150 are delivered FREE of charge with the exception of sale or promotional items or periods
Please allow for 2-5 days extra for deliveries during sale periods or peak season or we will contact you if there is any delays
Please contact us if you require this option.
Available. International shipping varies from country to country. Please contact us for shipping price
If you are placing an order for a gift, we can post it directly to the recipient. We also offer a gift wrapping service.
Please put all the delivery instructions in the comments section at checkout.
If you would like some ideas for the perfect gift, we would love to help.
Out of Stock items
If an item you have selected is temporarily 'out of stock' or unavailable, we will contact you as soon as possible to suggest alternatives or offer you a refund
If an item is currently 'out of stock' and you would love to order it, please contact us to let us know. We may be able to order to do a special order for you or advise you when it will be available again for ordering.